Terms of Service

General Terms and Conditions for Den Hartogh Solutions

Article 1: Definitions

In these general terms and conditions, the following terms have the following meanings:

a. Documents: all agreements, offers, and other documents related to the assignment;

b. Employee: any person working for or on behalf of the contractor;

c. Assignment: the agreement between client and contractor regarding the performance of work;

d. Client: the party commissioning the contractor to perform work;

e. Contractor: Den Hartogh Solutions, registered with the Chamber of Commerce under number 93891237;

f. Work: all activities performed by the contractor for the client.

Article 2: Applicability

These general terms and conditions apply to all offers, agreements, and deliveries by the contractor, unless explicitly agreed otherwise in writing.

Article 3: Offers and Formation of Agreements

All offers are non-binding unless stated otherwise. Agreements are only binding after written confirmation by the contractor.

Article 4: Client Obligations

The client must provide all necessary information and cooperation for proper execution of the work.

Article 5: Execution of Work

The contractor will perform the work with due care and in accordance with the state of the art.

Article 6: Changes and Additional Work

Changes to the agreed work will only be executed after written agreement and may result in price adjustments.

Article 7: Delivery and Acceptance

Delivery takes place when the work is made available to the client. Acceptance is deemed to have occurred if no complaints are made within 14 days.

Article 8: Retention of Title and Intellectual Property

All intellectual property rights to the work remain with the contractor unless explicitly transferred.

Article 9: Force Majeure

The contractor is not liable for delays or failures due to circumstances beyond its control.

Article 10: Fees and Costs

All prices are exclusive of VAT and other government levies unless stated otherwise.

Article 11: Payment

Payment must be made within 14 days of the invoice date. Late payment incurs interest charges.

Article 12: Delivery Times

Stated delivery times are approximate and not binding unless explicitly agreed otherwise.

Article 13: Liability

The contractor's liability is limited to the invoice amount, with a maximum of €300,000 per event.

Article 14: Termination

Both parties may terminate the agreement with reasonable notice, subject to compensation for work already performed.

Article 15: Suspension and Dissolution

The contractor may suspend or dissolve the agreement in case of non-payment or breach of contract.

Article 16: Limitation Periods

All claims against the contractor must be made within one year of discovery.

Article 17: Electronic Communication

Electronic communication is deemed equivalent to written communication.

Article 18: Final Provisions

These terms and conditions are governed by Dutch law. Disputes will be resolved by competent Dutch courts.